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Privacy Policy

How MedicareFactual collects, uses and protects the personal information shared through this site.

Last updated: August 2026

MedicareFactual does not sell, rent, or trade your personal information to third parties for marketing purposes.

Information Collected

MedicareFactual collects information that visitors choose to share, along with limited technical details gathered automatically. This may include:

  • Name, email address, phone number and mailing address.
  • Account details such as login email and an encrypted password.
  • Coverage details shared on purpose, such as doctors, prescriptions and current plans.
  • Device, browser and page activity details collected while using the site.

How Information Is Used

Information is used to provide and improve the service, including to:

  • Compare Medicare plans and answer coverage questions.
  • Help with enrollment when a plan has been chosen.
  • Send service updates and, where consent was given, marketing messages.
  • Keep the site secure and understand how it is used.

Text Message Privacy

Mobile numbers and text message consent collected through the site are never shared with third parties or affiliates for their own marketing purposes. Replying STOP at any time ends text messages.

How Information Is Shared

Personal information is shared only when needed to deliver the service, such as:

  • With insurance carriers when enrollment in their plan is requested.
  • With trusted service providers that host the site or send messages, under confidentiality terms.
  • When required by law, court order or to protect the rights and safety of others.

Cookies and Similar Tools

The site uses cookies and similar tools to remember preferences and understand site traffic. Most browsers allow cookies to be blocked or deleted, though some features may not work as intended without them.

Data Security

Reasonable administrative, technical and physical safeguards are used to protect personal information. No method of transmission or storage is completely secure, so absolute security cannot be promised.

Data Retention

Information is kept only as long as needed for the purposes described here, or as long as the law requires. When it is no longer needed, it is deleted or made anonymous.

Your Choices

Visitors have several choices about their information:

  • Ask to see, correct or delete the personal information on file.
  • Opt out of marketing emails using the link in any message.
  • Reply STOP to end text messages at any time.

Children's Privacy

The site is intended for adults and is not directed to children. Information from children is not knowingly collected, and any such information found will be deleted.

Changes to This Policy

This policy may be updated as practices or laws change. The date at the top of this page reflects the latest version.

Contact Information

Questions about this page can be sent to MedicareFactual using the details below.