Terms of Use
The rules that apply to using the MedicareFactual website, its forms and its message services.
Last updated: August 2026
Acceptance of These Terms
These Terms of Use govern access to the MedicareFactual website and any account, form or message service offered through it. Using the site in any way means these terms have been read and accepted. Anyone who does not agree should stop using the site.
About the Service
MedicareFactual shares general information about Medicare coverage and offers guidance on comparing and enrolling in plans. MedicareFactual is not connected with or endorsed by the federal Medicare program or any government agency.
Not every plan is offered in every area, and the plans discussed may not include every option available to a given person. Official program details can always be confirmed directly with Medicare.
Eligibility and Accounts
Creating an account requires the following:
- Being of legal age to enter a binding agreement where the user lives.
- Providing information that is true, current and complete.
- Keeping login details private and reporting any unauthorized use promptly.
- Accepting responsibility for activity that takes place under the account.
Text Messages and Other Communications
Where consent has been given on the signup form, MedicareFactual may send service and marketing text messages about Medicare coverage. Message frequency varies and standard message and data rates may apply.
Replying STOP ends text messages and replying HELP returns support information. Consent to receive messages is never a condition of any purchase.
Acceptable Use
The site may be used only for lawful, personal purposes. Users agree not to:
- Submit false details or information that belongs to someone else.
- Interfere with the security or normal operation of the site.
- Copy, scrape or resell site content without written permission.
- Upload harmful code or attempt to reach areas that are not public.
Plan Information
Plan benefits, premiums, networks and drug lists are set by insurance carriers and can change at any time. Information on the site is offered in good faith for general education and is not medical, legal or tax advice.
Final coverage terms are always those stated in the official documents issued by the plan chosen.
Intellectual Property
The text, graphics, logos and layout of this site belong to MedicareFactual or are used with permission. They may not be reproduced, changed or distributed without prior written consent.
Links to Other Sites
The site may link to outside websites for convenience. MedicareFactual does not control those sites and is not responsible for their content, accuracy or privacy practices.
Disclaimers and Limitation of Liability
The site is provided as is and as available, without warranties of any kind. To the fullest extent allowed by law, MedicareFactual is not liable for indirect, incidental or consequential losses arising from use of the site or reliance on its content.
Dispute Resolution
Any dispute related to these terms or the site will first be addressed through good faith discussion. Disputes that cannot be settled that way will be resolved through individual binding arbitration rather than in court, except where the law does not permit it.
Changes to These Terms
These terms may be updated from time to time. The date at the top of this page shows the latest revision, and continued use of the site after a change means the updated terms are accepted.
Contact Information
Questions about this page can be sent to MedicareFactual using the details below.
- Phone: +1 (318) 340-2370
- Email: [email protected]
- Mail: 215 Arkansas Ave Monroe LA 71201